FREQUENTLY ASKED QUESTIONS
How many square feet is your facility?
Auburn WA- 140,000
Tacoma WA- 32,000
Downey CA- 122,000
How long does it take MITCO to Transload a container?
MITCO supports a 48 hour and 72 hour from container release to outbound on truck SLA
How do you handle customer service support?
MITCO operates under a Single Point of contact approach. We assign a primary CS person to your account, with ability to respond to any of the segments we support, be it warehousing or trucking.
How many containers fit into a 53’ truck on the transload program?
Depending on the size of your cartons, and the total CBM of your containers, we typically see a
3-2 container to truck ratio. Our SLA for the outbound loads is to achieve a +90cbm in a 53’ truck
What is MITCO inventory accuracy?
MITCO ran a 99.3% accuracy in 2019
What is MITCO’s Managed Solution?
MITCO managed solution means understanding customers’ expectations and proactively managing all segments of the supply chain to those expectations and KPI’s.
Have a custom question?
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